You should carefully read these Terms & Conditions before make a purchase on this website.

These Terms & Conditions apply to your purchase of Manola products at the website and they form a legally binding between the website owner of and entrepreneur MAJA JOVANOVIĆ PR, Handcrafting Jewelry & Marketing MANOLA, Svetozara Markovica 6, 11000 Belgrade – Serbia, TIN 108445532, RN 63457345 (hereinafter “Manola”) and each end user of internet services provided by the website
Your acceptance of these Terms & Conditions is given when you purchase the products from Manola at the website

The purpose of is to promote and sell Manola products – jewelry and accessories.
The website is regulated by the Electronic Commerce Act, and other laws of the legal system of The Republic of Serbia in areas that are not regulated by the law. Manola may modify Terms & Conditions at any moment. By using this website after any such change(s), user agrees to comply with the new established conditions. Any changes made after you have placed an order with, will not affect that order.


When you place the order, you will receive e-mail from Manola that we are able to send you the products you have ordered.
Manola put great effort to ensure that the displayed products on the website reflects a store shopping experience. However, photos showing products may be a bit different from reality due to your computer equipment and the lighting when the photos were taken. Furthermore, as Manola’s items are hand-crafted creations, the items may show ‘finishing’ irregularities, differences in size and/or colors, which cannot be considered as major defects. The validity of the order cannot be affected by the above.

Manola reserve the right to refuse to supply products to any person for any reason whatsoever, to withdraw any Items from the website at any time and/or remove or edit any materials or content on the website.


Currency  conversion is performed at the current exchange rate of the National Bank of Serbia and card associations. The payment card user will be indebted in the currency of the account to which the payment card is linked.  As a result of the conversion, there is a possibility that the amount charged differs from the amount displayed on the internet point of sale.


All products ordered via Manola website are delivered WORLDWIDE.

The order you place will be sent by Manola via Post of Serbia courier system (, to the address of a member, within 3 – 5 working days of acceptance of the order. Orders placed after 1:00 pm will be shipped the next working day.

We do not ship or deliver orders on weekends.

Flat rate of SHIPPING COSTS is 9.99 $

Expected delivery time is from 7 to 10 business days, from the day of acceptance of the order.


Manola respects your privacy rights and recognizes the importance of protecting the information so collected. The sole owner of your personal information is Manola and we will not release your personal details to any third party.


All content available on the, including, but not limited to, product design, text, graphics, logos, buttons, icons, images, audio clips (Content) is the property of Manola.


We grant you a limited, revocable, and non-exclusive license to access and make personal use of the website. Please note that you may not frame, link to, or utilize any framing or linking techniques to enclose the website or any portion thereof without Manola’s prior written consent. You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the home page of the website for personal, non-commercial use only.


All orders with a total amount of 300 USD or more, are qualified for free shipping.


Za dostavu pošiljaka unutar Srbije koristimo kurirski servis Post Express. Pri kupovini, troškovi poštarine nisu uključeni i plaćaju se pri isporuci porudžbine, u iznosu od 350,00 din. Dostava porudžbina se vrši radnim danima do 20h, i subotom do 14h. Manola ne može znati tačno vreme isporuke.

Za detaljnije informacije, molim Vas, pozovite kontakt centar Post express Srbije +381 11 3607 607 i +381 0800 100 808


Once a shipping label is generated, you will receive an email notification that your order has shipped along with a tracking number and you can always check a tracking status of your order, here:

Make sure your delivery address is correct, otherwise Manola is not responsible for that kind of circumstances.


Manola is not responsible for any import taxes, duties or customs fees. In some occasions, packages may be delayed due to customs. We have no control over these charges and cannot predict their amount.

Also, Manola is not responsible for delays in delivery, lost or stolen items while in transit, but we will help in any way we can to ensure you receive your package.


In case you are not satisfied with your purchase, you can return products within fourteen days (14) of your receipt of the ordered items.

In order to receive a refund, items must be unworn and in perfect condition, with label attached and in the original packaging, otherwise Manola will not accept the exchange or return.
PLEASE NOTE: New and unused means that there are no marks on the item(s) or any wear on the tags.
We do not sell used items and will not accept any item with any indication that it was used. In such cases, the item will be returned to you. Manola is not responsible for any item that is not returned in the manner set forth above.
To make a return, please contact us at and specify the reason of your return.

Customer is responsible for return shipping costs. In case you request a refund, you will be refunded for the price of purchased products, excluding the shipping costs. Refund will be made exclusively through  Visa and MasterCard card associations.


If you need help when ordering or you’d like to provide feedback on our service, please email us at:

You may also Whats App us on + 381 64 043 29 04 from 9:00 am to 5:00 pm (Monday-Friday).